Privacy Policy
At SoulVana Yoga, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, visit our studio, or participate in our services.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, and payment information when you register for classes, purchase products, or sign up for our newsletter.
- Health Information: We may collect information about your health and fitness level, medical conditions, injuries, or other health-related information when you fill out our intake forms or speak with our instructors.
- Usage Information: We collect information about how you interact with our website, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Communication Information: We keep records of your communications with us, including emails, phone calls, and in-person conversations.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing the services you request
- Processing payments and maintaining your account
- Personalizing your experience and offering relevant content
- Communicating with you about classes, workshops, and promotions
- Improving our website, services, and customer service
- Ensuring the safety and well-being of all students during classes
- Complying with legal obligations
How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure networks and limited access to personal information
- Regular security assessments and updates
- Staff training on privacy and data protection
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who help us operate our business, such as payment processors, email service providers, and website hosting services.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: If SoulVana Yoga is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your consent or at your direction.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit some features of our website.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing and reviewing your personal information
- Correcting inaccurate information
- Deleting your information (subject to certain exceptions)
- Opting out of marketing communications
- Withdrawing consent for certain data processing activities
To exercise these rights, please contact us using the information provided at the end of this policy.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
SoulVana Yoga
903 Graig Fort, East Janinaburgh, DE 73470 USA
Email: privacy@soulvanayoga.com
Last Updated: January 15, 2023